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Terms & Conditions

Last updated: October 20, 2026

These Terms and Conditions ("Terms") govern your access to and use of the SignPDF website and service located at signpdf.app ("Service"), operated by CelerityLabs LLC ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • "User," "you," "your" refers to any individual or entity that accesses or uses the Service.
  • "Document" refers to any PDF file uploaded to the Service.
  • "Signature" refers to any electronic mark placed on a Document through the Service.
  • "Pro Plan" refers to the paid subscription tier of the Service.

2. Eligibility

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this requirement.

3. Account Registration

To access certain features, you may create an account using your email address or Google account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to notify us immediately of any unauthorized use of your account.

4. Description of Service

SignPDF provides an online platform for electronically signing PDF documents. The Service includes:

  • A free tier with limited uploads, file sizes, and signatures per document.
  • A Pro Plan with enhanced features including unlimited uploads, larger file sizes, signature templates, send-to-sign functionality, and audit trails.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice.

5. Electronic Signatures

The electronic signatures created through the Service are intended to facilitate the signing of documents electronically. While electronic signatures are legally recognized in many jurisdictions under laws such as the U.S. ESIGN Act and the EU eIDAS Regulation, we make no representation or warranty that signatures created through the Service will be legally binding or enforceable in all circumstances or jurisdictions. It is your responsibility to determine whether an electronic signature is appropriate and legally sufficient for your specific use case.

6. User Content and Documents

You retain all ownership rights to the Documents you upload to the Service. By uploading a Document, you grant us a limited, non-exclusive license to process, store, and transmit the Document solely for the purpose of providing the Service to you.

You represent and warrant that:

  • You have the legal right to upload and sign the Documents you submit.
  • Your Documents do not violate any applicable law, regulation, or third-party rights.
  • You will not upload any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.

7. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or to facilitate illegal activity.
  • Attempt to gain unauthorized access to the Service, other user accounts, or any related systems.
  • Upload viruses, malware, or other harmful code.
  • Use the Service to forge, falsify, or fraudulently represent signatures or documents.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Use automated means (bots, scrapers) to access the Service without our prior written consent.
  • Resell, redistribute, or sublicense the Service without our authorization.

8. Payments and Subscriptions

The Pro Plan is available as a recurring monthly subscription. All payments are processed by CelerityLabs LLC through Stripe, a third-party payment processor. By subscribing, you agree to:

  • Pay the applicable subscription fees as displayed at the time of purchase.
  • Authorize recurring charges to your payment method on a monthly basis until you cancel.
  • Stripe's Terms of Service and Privacy Policy.

Prices are subject to change. We will provide reasonable notice before any price increase takes effect for existing subscribers.

9. Cancellation and Refunds

You may cancel your Pro Plan subscription at any time through the billing portal. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period.
  • You will not be charged for subsequent periods.
  • Your account will revert to the free tier at the end of the billing period.

Refunds are generally not provided for partial billing periods. If you believe you are entitled to a refund due to a billing error or service issue, please contact us at [email protected].

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Data Storage and Security

We implement reasonable technical and organizational measures to protect your Documents and personal information. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from circumstances beyond our reasonable control.

Documents are stored on secure servers. We retain uploaded Documents for a reasonable period to provide the Service. You may delete your Documents at any time through your dashboard.

12. Intellectual Property

The Service, including its design, logos, trademarks, text, graphics, and software, is the property of CelerityLabs LLC and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

13. Third-Party Services

The Service integrates with third-party services, including but not limited to Stripe (payments) and Google (authentication). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of any third-party service.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CELERITYLABS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

16. Indemnification

You agree to indemnify, defend, and hold harmless CelerityLabs LLC and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or the rights of any third party.
  • Any Documents or content you upload to the Service.

17. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 12, 14, 15, 16, and 19.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service or by email. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms. If you do not agree to the updated Terms, you must stop using the Service.

19. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in the State of Delaware. You consent to the personal jurisdiction and venue of such courts.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and CelerityLabs LLC regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

22. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: [email protected]
  • Company: CelerityLabs LLC
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